Please find details regarding the return and refund policies for Vasthro below.

We encourage you to leave an email to support@vasthro.com regarding your experience requesting a return or refund from Vasthro ( in-store / online ) so others can benefit from what you learned.

IN-STORE PURCHASES
Strictly No Cash refunds or credit back to credit cards. However,we can provide refunds in the form of Online Store credit (1 Credit = Rupee 1) and you may utilize it for your future purchase at our Online Store.

Exchange
Vasthro will happily exchange items within 14 days from the original purchase date. Items should be in new condition, unworn, unaltered, and free of damage by the customers.
Items must be returned with all Vasthro Tags still attached and with the original receipt. Items can be exchanged in any of our retail store within the time and all conditions above should be met.
If items are given as a gift, please write the invoice number on the product tag.

Discounted Items
Discounted items cannot be exchanged again.

ONLINE PURCHASES
Strictly No Cash refunds or credit back to credit cards. However,we can provide refunds in the form of Online Store credit (1 Credit = Rupee 1) and you may utilize it for your future purchase at our Online Store.

Exchange
Vasthro will happily exchange items within 14 days from the original purchase date. Items should be in new condition, unworn, unaltered, and free of damage by the customers. Items must be returned with all Vasthro tags still attached and with the original receipt. Items can be exchanged in our retail stores within the time period and all conditions above should be met. If items are given as a gift, please write the invoice number on the item tag.

Discounted items
Discounted items cannot be exchanged again.


CANCELLATION POLICY Cancellations by customers should be done within 2 days of the purchase. For Cancellations, WhatsApp or Call us 075 505 9271 or send an email to support@vasthro.com

Vasthro reserves the right to cancel any order without providing reasons or explanation for the same, if under the prevailing circumstances, the requirement cannot be met. However, Vasthro will ensure that any such cancellation will be communicated and notified to the customer and that any refund, if applicable will be made to the customer within a reasonable period of time.